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Successful management of large clerical operations : a guide to improving service transaction systems / Martin F. Stankard.


New York : McGraw-Hill, [1981] .
ISBN 0070608318, 9780070608313

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Subjects Management.
Office management.
Description xvii, 268 pages : illustrations ; 24 cm
Copyright Date [1981]
©1981
Notes Includes bibliographical references (pages 257-260) and index.
Network Numbers (OCoLC)6086674
(OCoLC)ocm06086674
WorldCat Search OCLC WorldCat
WorldCat Identities Stankard, Martin F.
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